发信人: hnyjchuhong(楚泓)
整理人: hnyjchuhong(2002-02-07 22:38:09), 站内信件
|
From: http://www.amteam.org
Information Technology Business Assessment
ORGANIZATION
£ IT Organization chart and client structure (quantity, type, location)
£ Employee list (name, responsibility, salary, start date)
£ Support-desk approach and change-management process
£ Support issues
HARDWARE
£ CPUs and location
£ Database
£ Networks by location (LAN/WAN)
£ Telecommunications/connectivity approach
SYSTEMS SOFTWARE
£ Operating systems
£ Application systems development software
£ Database management systems
£ Security
£ Current technology? Life expectancy? Replacement/upgrade strategy?
APPLICATIONS SOFTWARE
£ Application systems
£ Developed in-house vs. third party
£ Billing and receivables; specialty modules
£ Electronic interfaces
£ Payer interfaces
£ Special processes
£ Standard across the network?
£ Approach to release management
£ Report-writing capability
£ Stability
£ Support approach and known issues
EXISTING AND PLANNED PROJECTS
£ Large-scale projects (i.e., reengineering, new systems, SW development)
£ Midrange enhancements
£ Software support backlog
£ New business development needs
£ Productivity enhancements
£ Payer requirements
£ New technology R&D
£ Consulting and/or contractors needs anticipated (next 12 months)
OPERATING BUDGET AND P&L TRENDS
£ Personnel
£ Software maintenance
£ Hardware maintenance
£ Equipment leases and rental
£ Supplies
£ Data communications
£ Voice communications
£ Outside contractors
£ Rent related to IT equipment and staff
£ Postage
£ Consulting/contractors
CAPITAL BUDGET
£ Immediate needs (next six months)
£ Anticipated need for normal growth (next 18 months)
CONTRACTS
£ Software licenses
£ Software support and maintenance
£ Hardware leases
£ Hardware maintenance
£ Software and/or hardware purchase agreements (ownership)
£ Contract programmers or other consulting agreements
£ PC software licenses
COMPUTER OPERATIONS
£ Service level (response time, system availability, report distribution, etc.)
£ Network management (circuit uptime, new installations, changes planned)
£ Batch processes
|
|