Crystal Reports 和sql-server共同进行报表的开发
1：Crystal Reports功能自述
Crystal Reports 用于处理数据库，帮助用户分析和解释重要信息。使用 Crystal Reports 可以方便地创建简单报表，同时它也提供了创建复杂或专用的报表所需的整套工具。
创建所能想象的任何报表
Crystal Reports 几乎可以从任何数据源生成您需要的报表。内置报表专家在您生成报表和完成一般的报表任务过程中，会一步一步地指导您进行操作。报表专家通过公式、交叉表、子报表和设置条件格式帮助表现数据的实际意义，揭示可能被隐藏掉的重要关系。如果文字和数字确实不够充分，则用地理地图和图形进行形象的信息交流。
将报表扩展到 Web
Crystal Reports 的灵活性并未停留在创建报表这一功能上 ?您可以用各种各样的格式发布报表，包括用 Microsoft 的 Word 和Excel 发布、通过电子邮件甚至 Web 发布。高级的 Web 报表功能允许工作组中的其他成员在他们自己的 Web 浏览器中查看或更新共享报表。
将报表并入应用程序
通过将 Crystal Reports 的报表处理功能整合到自己的数据库应用程序中，应用程序和 Web 开发人员可以节省开发时间并满足用户的需求。Crystal Reports 支持大多数流行的开发语言，可以方便地在任何应用程序中添加报表。
不论您是 IT 行业的站点管理员，还是营销推广经理，也无论您是金融业的数据库管理员还是 CEO，Crystal Reports 都堪称是一个功能强大的工具，它可以帮助每一个人分析、解释重要信息。
2：Crystal Reports和Sql-server结合
Crystal虽然提供了强大的报表功能，但是对于复杂的逻辑运算，却是很难实现。但是，Crystal中可以像添加表一样添加存储过程，这就给我们的复杂运算提供了简便的处理方法。
3：例子
这是我们给国航公司it服务项目做的报表的sql-server存储过程部分。（欢迎大家共同讨论）
A：每个员工的处理故障完成数、总数
fgw_proc1.txt
--fgw_proc1 处理故障完成数、总数
CREATE PROCEDURE [AHD].[fgw_proc1](@开始时间 datetime , @结束时间 datetime)
AS
DECLARE @begin int , @end int /*转时间*/
exec fgw_util1 @开始时间, @begin output
exec fgw_util1 @结束时间, @end output
DECLARE @userid int, @handled float, @total float
CREATE TABLE #temp_proc1
(
userid int,
handled float,
total float
)
DECLARE cur_ctct CURSOR FOR SELECT id FROM AHD.AHD.ctct --取所有的用户id
OPEN cur_ctct
FETCH cur_ctct INTO @userid
WHILE @@FETCH_STATUS = 0
BEGIN
--get @handle through exec fgw_proc2
EXEC fgw_proc1_1 @userid , @begin , @end , @handled output , @total output /*call下个存储过程，得到某个用户的解决数、接触故障数*/
INSERT INTO #temp_proc1 VALUES (@userid , @handled , @total) /*将用户信息插入临时表*/
FETCH NEXT FROM cur_ctct INTO @userid /*记录下移*/
END
CLOSE cur_ctct
DEALLOCATE cur_ctct
SELECT * FROM #temp_proc1 /*生成结束集*/
DROP TABLE #temp_proc1 /*释放*/
GO
fgw_proc1_1.txt
--fgw_proc1_1
CREATE PROCEDURE [AHD].[fgw_proc1_1](@userid int , @begin int , @end int , @handled float OUTPUT , @total float OUTPUT)
AS
SET @handled = 0
SET @total = 0
DECLARE @cr_id int, @zh_id int, @status char(12), @to_status char(12), @cnt int, @open_date int
--handled /*计算此人的处理完成故障数*/
DECLARE cur11_1 CURSOR FOR SELECT AHD.call_req.id AS cr_id, AHD.ztr_his.id AS zh_id, AHD.call_req.status, AHD.ztr_his.to_status, AHD.ztr_his.to_cnt AS cnt, AHD.call_req.open_date FROM AHD.call_req LEFT OUTER JOIN AHD.ztr_his ON AHD.call_req.persid = AHD.ztr_his.call_req_id WHERE AHD.call_req.type='I' AND (AHD.call_req.status IN ('CL', 'TTPC')) AND (AHD.ztr_his.to_status IN ('L1WIP', 'L2WIP', 'ICP', 'SRBYL1', 'SRBYL2', 'NCCBYL1', 'NCCBYL2', 'CRBYL1', 'CRBYL2')) AND AHD.call_req.open_date>@begin AND AHD.call_req.open_date<@end AND AHD.ztr_his.to_cnt = @userid
OPEN cur11_1
FETCH cur11_1 INTO @cr_id, @zh_id, @status, @to_status, @cnt, @open_date /*事件id,历史id,状态，处理人，打开时间取所需要的值*/
WHILE @@FETCH_STATUS = 0 /*循环每一个记录*/
BEGIN
DECLARE @count2 int /*每个事件单在历史记录中有多少条*/
DECLARE cur11_2 CURSOR FOR SELECT count(*) FROM AHD.call_req LEFT OUTER JOIN AHD.ztr_his ON AHD.call_req.persid = AHD.ztr_his.call_req_id WHERE AHD.call_req.type='I' AND (AHD.call_req.status IN ('CL', 'TTPC')) AND (AHD.ztr_his.to_status IN ('L1WIP', 'L2WIP', 'ICP', 'SRBYL1', 'SRBYL2', 'NCCBYL1', 'NCCBYL2', 'CRBYL1', 'CRBYL2')) AND (AHD.call_req.open_date>@begin) AND (AHD.call_req.open_date<@end) AND (AHD.call_req.id = @cr_id)
OPEN cur11_2
FETCH cur11_2 INTO @count2
CLOSE cur11_2
DEALLOCATE cur11_2
IF @count2 <> 0
SET @handled = @handled + 1.0 / @count2 /*此人的处理完成数*/
FETCH NEXT FROM cur11_1 INTO @cr_id, @zh_id, @status, @to_status, @cnt, @open_date /*循环记录*/
END
CLOSE cur11_1
DEALLOCATE cur11_1
--total /*计算此人的处理故障数*/
DECLARE cur11_3 CURSOR FOR SELECT count(distinct(AHD.call_req.id)) FROM AHD.call_req LEFT OUTER JOIN AHD.ztr_his ON AHD.call_req.persid = AHD.ztr_his.call_req_id WHERE AHD.call_req.type='I' AND (AHD.call_req.open_date>@begin AND AHD.call_req.open_date<@end) AND (AHD.ztr_his.to_cnt = @userid) /*取此人所有单*/
OPEN cur11_3
FETCH cur11_3 INTO @total /*总故障数*/
CLOSE cur11_3
DEALLOCATE cur11_3
--SELECT @handled
--declare @handled float,@total float
--exec fgw_proc1_1 400115,1,1111111111,@handled output ,@total output
--print @handled
--print @total
GO
B：每个员工的响应达标数、响应总数
fgw_proc2.txt
--fgw_proc2 响应达标数、响应总数
CREATE PROCEDURE [AHD].[fgw_proc2](@开始时间 datetime , @结束时间 datetime)
AS
DECLARE @begin int , @end int
exec fgw_util1 @开始时间, @begin output
exec fgw_util1 @结束时间, @end output
DECLARE @cr_id int, @zh_id int, @cnt int, @sym char(30), @time_stamp int, @isOK int , @userid int , @handled int , @total int
DECLARE @call_req_id char(30)
CREATE TABLE #temp_proc2 /* 响应达标数、响应总数*/
(
userid int,
handled2 int,
total2 int
)
CREATE TABLE #temp_proc2_1 /* 事件单为op的记录*/
(
cr_id int,
zh_id int,
cnt int,
isOK int
)
--initialize #temp_proc2_1 /*已经op的单，是否响应达标，返回处理人*/
DECLARE cur2_1 CURSOR FOR SELECT zh.call_req_id,zh.id,zh.to_cnt,sd.sym,zh.time_stamp FROM AHD.AHD.call_req as cr LEFT OUTER JOIN AHD.AHD.ztr_his as zh ON cr.persid=zh.call_req_id LEFT OUTER JOIN AHD.AHD.srv_desc as sd ON cr.support_lev=sd.code WHERE cr.type='I' and cr.open_date>@begin and cr.open_date<@end and (zh.to_status='ASTOL1' OR zh.to_status='ASTOL2')
OPEN cur2_1
FETCH cur2_1 INTO @call_req_id, @zh_id, @cnt, @sym, @time_stamp /*事件单id,历史单id,人员,服务级别,op状态的时间*/
WHILE @@FETCH_STATUS = 0
BEGIN
EXEC fgw_proc2_1 @call_req_id , @sym , @time_stamp , @isOK output
INSERT INTO #temp_proc2_1 VALUES (@cr_id , @zh_id , @cnt , @isOK)
FETCH NEXT FROM cur2_1 INTO @call_req_id, @zh_id, @cnt, @sym, @time_stamp
END
CLOSE cur2_1
DEALLOCATE cur2_1
--initialize #temp_proc2
DECLARE cur2_2 CURSOR FOR SELECT id FROM AHD.AHD.ctct
OPEN cur2_2
FETCH cur2_2 INTO @userid
WHILE @@FETCH_STATUS = 0
BEGIN
--get @total /*所有的已响应的单*/
DECLARE cur2_3 CURSOR FOR SELECT count(*) FROM #temp_proc2_1 WHERE cnt = @userid
OPEN cur2_3
FETCH cur2_3 INTO @total
CLOSE cur2_3
DEALLOCATE cur2_3
--get @handled /*所有的已响应的单,并达标的单*/
DECLARE cur2_4 CURSOR FOR SELECT count(*) FROM #temp_proc2_1 WHERE cnt = @userid AND isOK=1
OPEN cur2_4
FETCH cur2_4 INTO @handled
CLOSE cur2_4
DEALLOCATE cur2_4
INSERT INTO #temp_proc2 VALUES (@userid , @handled , @total)
FETCH NEXT FROM cur2_2 INTO @userid
END
CLOSE cur2_2
DEALLOCATE cur2_2
DROP TABLE #temp_proc2_1
SELECT * FROM #temp_proc2
DROP TABLE #temp_proc2
GO
fgw_proc2_1.txt
--fgw_proc2_1
CREATE PROCEDURE [AHD].[fgw_proc2_1](@call_req_id char(30) , @level char(30) , @time_stamp int , @isOK int OUTPUT)
AS
SET NOCOUNT ON
SET @isOK = 0
DECLARE cur_zh CURSOR FOR SELECT time_stamp FROM AHD.AHD.ztr_his WHERE call_req_id = @call_req_id and to_status in ('L1WIP','L2WIP') and time_stamp>@time_stamp
OPEN cur_zh
DECLARE @time_stamp1 int
SET @time_stamp1=0
FETCH cur_zh INTO @time_stamp1
IF (@time_stamp1 is not null) and (@time_stamp1<>0)
BEGIN
IF CHARINDEX('一级', @level) IS NOT NULL AND CHARINDEX('一级', @level)<>0
BEGIN
if @time_stamp1 - @time_stamp <600
SET @isOK=1
END
ELSE IF CHARINDEX('二级', @level) IS NOT NULL AND CHARINDEX('二级', @level)<>0
BEGIN
if @time_stamp1 - @time_stamp <1800
SET @isOK=1
END
ELSE IF CHARINDEX('三级', @level) IS NOT NULL AND CHARINDEX('三级', @level)<>0
BEGIN
if @time_stamp1 - @time_stamp <1800
SET @isOK=1
END
ELSE IF CHARINDEX('四级', @level) IS NOT NULL AND CHARINDEX('四级', @level)<>0
BEGIN
if @time_stamp1 - @time_stamp <1800
SET @isOK=1
END
END
CLOSE cur_zh
DEALLOCATE cur_zh
--SELECT @isOK, @time_stamp1
GO
C：每个员工的处理时限达标数，总数
fgw_proc3.txt
--fgw_proc3
CREATE PROCEDURE fgw_proc3(@开始时间 datetime , @结束时间 datetime)
AS
/*时间转换*/
DECLARE @begin int , @end int
exec fgw_util1 @开始时间, @begin output
exec fgw_util1 @结束时间, @end output
DECLARE @cr_id int, @zh_id int, @cnt int, @sym char(30), @time_stamp int, @isOK int , @userid int , @handled int , @total int
CREATE TABLE #temp_proc3
(
userid int,
handled2 int,
total2 int
)
DECLARE cur3_2 CURSOR FOR SELECT id FROM AHD.AHD.ctct
OPEN cur3_2
FETCH cur3_2 INTO @userid
WHILE @@FETCH_STATUS = 0
BEGIN
--get @handled
DECLARE cur3_4 CURSOR FOR SELECT distinct(cr.id) FROM AHD.AHD.call_req as cr LEFT OUTER JOIN AHD.AHD.ztr_his as zh ON cr.persid=zh.call_req_id WHERE cr.type='I' and cr.open_date>@begin and cr.open_date<@end and zh.to_cnt = @userid and cr.sla_violation=0
OPEN cur3_4
SET @handled = @@CURSOR_ROWS
CLOSE cur3_4
DEALLOCATE cur3_4
--get @total
DECLARE cur3_5 CURSOR FOR SELECT distinct(cr.id) FROM AHD.AHD.call_req as cr LEFT OUTER JOIN AHD.AHD.ztr_his as zh ON cr.persid=zh.call_req_id WHERE cr.type='I' and cr.open_date>@begin and cr.open_date<@end and zh.to_cnt = @userid
OPEN cur3_5
SET @total = @@CURSOR_ROWS
CLOSE cur3_5
DEALLOCATE cur3_5
INSERT INTO #temp_proc3 VALUES (@userid , @handled , @total)
FETCH NEXT FROM cur3_2 INTO @userid
END
CLOSE cur3_2
DEALLOCATE cur3_2
SELECT * FROM #temp_proc3
DROP TABLE #temp_proc3
D：将日期格式转换成整型
fgw_util1.txt
--fgw_util1
CREATE PROCEDURE [AHD].[fgw_util1] (@time datetime, @seconds int output)
AS
set @seconds=datediff(ss,'1970-01-01 00:00:00', @time)
GO
例子只是整盘拷贝了代码，欢迎大家共同讨论 
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